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### Surge in Highway Traffic During the Spring Festival Travel Season Raises Questions for Drivers As the Spring Festival travel season continues, the surge in highway traffic has brought an increase in related inquiries from drivers. On February 23, a reporter visited the Ningde branch of the Fujian Provincial Expressway Group to address some of the most common issues faced by motorists. #### Can MinTong Card be Used Immediately After Online Recharge? Many drivers experience issues when attempting to use their MinTong Card after recharging it online or through WeChat. Although funds appear to be added to the card, they often encounter problems when trying to pass through highway toll gates. Mao Xiaomei, Director of the ETC Center at the Ningde branch, explained that the online recharge only transfers funds to the system, but these funds are not immediately available for use on the MinTong Card itself. To activate the balance, drivers are advised to visit a toll station in Fujian province and use the manual lane to update their card. Alternatively, they can visit a service center to complete the process. #### How to Switch from a Stored-Value Card to a Credit-Based Card? Can It Be Done Immediately After Cancellation? To switch from a stored-value card to a credit-based MinTong Card, drivers must bring their ID and MinTong Card to a designated service center. For the credit-based card, drivers must also provide a bank account that is set up for automatic deductions. According to the national ETC regulations, there is a maximum 30-day waiting period after applying to cancel a stored-value card before the new credit-based card can be issued. The final decision on whether a credit card can be issued immediately will depend on the specific card usage and the service center’s assessment. It’s also worth noting that services related to MinTong Card applications and cancellations can also be handled at the Dongqiao Administrative Service Center in Ningde. #### What to Do If the MinTong Card Didn’t Register an Exit? If a driver did not pay the toll for a previous trip due to an exit not being registered, they can visit any toll station in Fujian province to pay in cash and reset their card. If the toll has already been paid, drivers can simply reset the card at any toll station or service center. The process for handling non-exit issues for ETC cards from other provinces is the same as for the MinTong Card. Additionally, during toll-free periods, drivers using the ETC lanes must ensure they also exit through an ETC lane. #### What to Do If Your ETC Card Is Blacklisted? How to Check for Overweight Blacklists? If a driver's ETC card is blacklisted, users with credit-based cards can contact their issuing bank to restore their account to a valid status, or they can visit a MinTong Card service center to settle any outstanding payments. Once payments are cleared, the blacklist status is typically removed within 1-3 business days. However, if the vehicle itself is blacklisted, drivers will need to contact the local electronic toll division to have the blacklist status manually removed after settling the outstanding balance. Drivers can check for blacklisting due to vehicle weight violations by following the "Fujian Expressway" WeChat account or by visiting the Fujian Expressway website and using the "Violation and Overweight Services" section. #### What to Do If a MinTong Card Is Damaged? If a MinTong Card is damaged, drivers can visit any service center in Fujian province to apply for a replacement card. While the replacement process is immediate, any balance on the original stored-value card will take up to 30 days to transfer to the new card. Drivers are advised to recharge their new card to avoid disruptions in use during this waiting period. #### How Can ETC Users Obtain Invoices? Many drivers prefer the convenience of using ETC lanes due to their speed, environmental benefits, and fuel efficiency. However, for drivers who need to claim toll expenses, ETC users can obtain electronic invoices by logging into the "Piaogen" platform (website www.txffp.com/APP/WeChat mini program) after their journey. Non-ETC users, on the other hand, must request a paper invoice at the toll station upon exit. If they forget to do so, they will not be able to retroactively obtain one, even by revisiting the same toll station. --- *Reported by Zhang Wenkui, MinDong Daily, with contributions from Wei Binghao*